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Report on international ICT accessibility standards proposed, being developed and recently published.

Overview:

This report covers current international activities in the development of standards, technical reports and guidelines that include accessibility requirements and recommendations for ICT products.

Accessibility standards are developed globally by committees of the International Organisation for Standardisation (ISO), the International Electrotechnical Commission (IEC), Joint Technical Committee (JTC) 1 of the ISO & IEC, national standards bodies (e.g. the BSi, ANSI, AFNOR, DIN…) and many other organisations.

Proposed new standards and activities:

The following “projects” are currently under discussion or proposed by various standards organisations.

For international standards Working Drafts and New Project proposals will be submitted for international ballot. If the balloting is successful (acceptance of the project, commitment of experts, offer of a project editor, etc) the projects will be assigned to the appropriate standards organisations or new organisations will be created.

New standards for accessible design from ISO/TC 159 - Ergonomics

At the meeting of the ISO/TC 159 Advisory Group on Accessible Design (AGAD) in August 2009, two new process standards were proposed to support ISO Guide 71:2001 - Guidelines for standards developers to address the needs of older persons and persons with disabilities, and ISO 22411:2008 - Ergonomic data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities. The proposed standards are as follows:

In addition, at the ISO/TC 159 AGAD meeting in September 2010, new standards guidelines were discussed that would promote and support accessibility to:

ISO 9241-135 - Ergonomics of human-system interaction – Part 135: Natural language dialogues

This potential standard is being discussed in ISO/TC 159/SC 4/WG 5 (Software ergonomics and human-computer interaction) and in due course a Working Draft will be prepared together with a New Project proposal for international ballot.
This standard would provide recommendations and guidelines for the user-centred design of software user interfaces for voice controlled dialogue systems to increase usability.

ISO 9241-136 - Ergonomics of human-system interaction – Part 136: Voice/Auditory interaction

This potential standard is being discussed in ISO/TC 159/SC 4/WG 5 (Software ergonomics and human-computer interaction) and a Working Draft is currently expected, together with a New Project proposal for international ballot.
This standard would provide recommendations and guidelines for the user-centred design of software user interfaces for voice interaction systems to increase usability.

ISO 9241-152 - Ergonomics of human-system interaction – Part 152: Interpersonal communication – Usability and accessibility of computer-based data and voice communication

This potential standard is currently being discussed and developed within ISO/TC 159/SC 4/WG 5 (Software ergonomics and human-computer interaction). In due course a Working Draft will be prepared together with a New Project proposal for international ballot.

ISO 9241-930 - Ergonomics of human-system interaction – Part 930: Haptic and tactile interactions in multimodal environments

Scope: Unknown.
Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Underway

TBD

TBD

TBD

TBD

Comment:

ISO 9241-940 - Ergonomics of human-system interaction – Part 940: Evaluation of tactile and haptic interactions

Scope: Unknown.
Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Underway

TBD

TBD

TBD

TBD

Comment:

Revision of ISO/IEC 24752-2 - Information technology - Universal Remote Console - Part 2: User interface socket description

Scope: User Interface Socket Description. A User Interface Socket is an abstract concept that describes the functionality and state of a device or service (target) in a machine interpretable manner. The purpose of part 2 is to define an extensible Markup Language (XML) based language for describing a User Interface Socket. The purpose of the User Interface Socket is to expose the relevant information about a Target so that a user can perceive its state and operate it. This includes data presented to the user, variables that can be manipulated by the user, commands that the user can activate, and exceptions that the user is notified about. The User Interface Socket Specification is applicable to the construction or customization of user interfaces.

Comments:

ISO/IEC 24752-6 – Information technology - Universal Remote Console - Part 6: Web service integration

Overall scope (Parts 1 to 5): This multi-part standard will facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents.

Comments:

ISO/IEC Technical Report on applying ISO/IEC 24756 to Assistive Technology

Scope: Unknown

Comments:

NWIP ISO 245XX - Ergonomics - Accessible design - Sound pressure levels of spoken announcements for products and public address systems

Scope: This International Standard specifies methods to determine an appropriate sound pressure level range for spoken announcements in noisy environments. The specified method includes consideration of older persons and persons with decreased hearing ability to determine sound pressure levels of spoken announcements that follow concept of ISO/IEC Guide 71.

The target uses of the spoken speech levels specified in this standard are for product users and manufacturers as well as for users of public-address systems. Spoken announcements should be understandable but limited to comfortable speech levels to improve their usability and acceptability.

The target products that present spoken announcements are consumer products such as electronic home appliances, information and communication technology equipment that employ spoken announcements in their human-machine interface, voice messages assisting to drive cars as well as products providing services for general users in public facilities.

This standard will be applicable when a transducer producing a spoken announcement is located at a short distance from the user in conditions with ambient noise, having stable sound pressure level and frequency spectrum. In an informative annex, this standard will also describe procedures for cases: where the transducer producing the announcement is located at distances a long distance, where the noise is not stable, and where the space has considerable reverberation.

This standard does not specify sound pressure levels of spoken announcements for systems with automatic sound pressure level control to compensate for fluctuating ambient noise levels. This standard is not applicable to spoken announcements heard through headphones or earphones, or to spoken announcements heard with the ear close to the speech sound source.

This standard does not specify the sound pressure levels of spoken announcements presented in emergency situations such as signals for fire alarms, gas leakages and crime prevention those are covered in ISO 7240-16 and ISO 7240-19.

Preliminary work on “User interface component accessibility”

Scope: Unknown

Comments:

Preliminary work on “Accessibility and convergence of ICT devices”

Scope: Unknown.

Comments:

Preliminary work on “Voice commands”

Scope: Unknown.

Comments:

Draft being prepared for discussion at next SC 35 meeting in February 2011…NWI ballot may follow.

 

Standards currently being developed and recently published:

ISO 9241-129 – Ergonomics of human-system interaction – Part 129: Guidance on software individualisation

Scope: This standard will contain ergonomic requirements and recommendations for software-based individualization of human-computer interactions.

There are a variety of different basic individualization mechanisms, each of which can have different positive and negative effects on users:

This standard will include guidance on:

This standard will also include guidance related to various types of general tasks that lend themselves to individualization, such as:




Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

Approved

Approved

Underway

To be decided

Comments:

ISO 9241-154 - Ergonomics of human-system interaction – Part 154: Design guidance for interactive voice response (IVR) applications

Scope: This standard will contain ergonomic requirements and recommendations for the user interface design of both speech-enabled and touch-tone based interactive voice response (IVR) applications. Guidance will be focussed on phone-based applications that include no visual displays of information beyond that of a traditional phone key-pad.

The standard will include guidance on selection of user input mechanism (touch-tone, speech or hybrid applications), as well as guidance on the design of touch-tone based and speech-enabled IVR dialogues. It will also contain guidance on the general structuring of other IVR user interface features, for example:

The standard will also include guidance for making IVR applications accessible to the widest range of potential users.


Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Under revision

Approved

In preparation

TBD

2010

Comments:

ISO 9241-210:2010 – Ergonomics of human-system interaction – Part 210: Human-centred design for interactive systems

Scope: This part of ISO 9241 will provide guidance on human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes. This part of ISO 9241 is concerned with both hardware and software components of interactive systems.

NOTE: Computer based interactive systems vary in scale and complexity. Examples include off the shelf (shrink wrap) software products, custom office systems, plant monitoring systems, automated banking systems, web sites and applications, and consumer products, such as vending machines, mobile phones and digital television. Throughout this standard, such systems are generally referred to as products, systems or services although, for clarity, sometimes only one term is used.

This part of ISO 9241 will provide an overview of human-centred design activities. It does not provide detailed coverage of the methods and techniques required for human-centred design, nor does it address health or safety aspects in detail. Although it addresses the planning and management of human-centred design, it does not address all aspects of project management.

The information in this part of ISO 9241 is intended for use by those responsible for planning and managing projects that design and develop interactive systems. It therefore addresses technical human factors and ergonomics issues only to the extent necessary to allow such individuals to understand their relevance and importance in the design process as a whole. It also provides a framework for human factors and usability professionals involved in human-centred design. Detailed human factors, ergonomics, usability and accessibility issues are dealt with more fully in a number of standards including other parts of ISO 9241 (Annex A). A number of other standards are relevant to the design of systems, including ISO 6385, which sets out the broad principles of ergonomics (Annex B).

The guidance in this part of ISO 9241 can benefit all parties involved in human-centred design and development.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

Approved

Approved

Approved

2010

Comments:

ISO 9241-391 Ergonomics of human-system interaction- Part 391: Requirements, analysis and compliance test methods for the reduction of photosensitive seizures

Scope (proposed): Extensive studies on the subject of photosensitive epilepsy, which have taken place around the world, have led to formulation of this document. The guideline proposed in the document is for the protection of the vulnerable section of the viewing population who have photosensitive epilepsy, and who are therefore prone to seizures triggered by flashing lights, including certain types of flashing television images. Broadcasting organizations are encouraged to raise awareness among programme producers of the risks of creating television image content which may induce photosensitive epileptic seizures in susceptible viewers.

Current project plan:


New Project

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

To be decided

To be decided

To be decided

To be decided

Comments:

ISO 9241-910 – Ergonomics of human-system interaction – Part 910: Framework for tactile and haptic interactions

Scope: This standard provides a framework for understanding and communicating about various aspects of tactile/haptic interaction.

It contains definitions, structures, models, and explanations that are used in other parts in the 9241-9xx series.

It also provides general information about how various forms of interaction can be applied to various user tasks.

It applies to all types of interactive systems making use of tactile/haptic devices and interactions.

NOTE: This standard does not address purely kinaesthetic interactions, such as gestures, although it might be useful for such interactions.

Current project plan:


WD

1st CD ballot

2nd CD ballot

DIS ballot

FDIS ballot

ISO Publication

Completed

Not approved

Approved

Approved

Underway

2011

Comments:

ISO 9241-920:2009 - Ergonomics of human-system interaction – Part 920: Guidance on tactile and haptic interactions

Scope: This standard will contain ergonomic requirements and recommendations for tactile and haptic hardware and software interactions. It will provide guidance related to the design and evaluation of hardware, software, and combinations of hardware and software interactions. It will include guidance on:

This international standard does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille.

It is recognized that some interactive scenarios might be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for haptic interaction, by virtue of the situation being modelled. The recommendations in this standard apply at least to the controls for the virtual workspace. These recommendations can also be applied to the entire virtual environment, consistent, as much as possible, with the simulation requirements.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Completed

Approved

Approved

Approved

Published 2009

Comments:

ISO 14289 - Document management – Electronic document file format enhancement for accessibiility – Part 1: Use of ISO 32000-1 (PDF/UA-1)

Scope: This International Standard will specify how to use the Portable Document Format (PDF) to produce electronic documents which are accessible to users with disabilities.

This International Standard will not apply to:

Current project plan:


WD

2nd CD ballot

DIS ballot

FDIS ballot

ISO Publication

Completed

Underway

See comment below

TBD

TBD

Comments:

ISO TR 22411 - Ergonomic data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities (Revision)

Scope: 1.1 This Technical Report (TR) provides standards developers with ergonomic data and design considerations on how to take into account the needs of older persons and persons with disabilities, in accordance with the factors described in ISO/IEC Guide 71.

This TR contains:

Each design consideration is based on ergonomic principles that are necessary to make products, services and environments accessible for older persons and persons with disabilities.

1.2 This TR applies to products, services and environments encountered in all aspects of daily life, the consumer market and the workplace. For the purposes of this TR, the term 'products and services' is used to reflect all these purposes.

1.3 The design considerations and ergonomic data in this TR may also be useful for others such as manufacturers, designers, service providers and educators.

This TR does not provide techniques for designing assistive devices. However, some of the design considerations support interoperability with assistive technology.

Conformity assessment of any international, regional, or domestic standards is not in the scope of this TR.

Current project plan (Revision):


WD

PDTR ballot

DTR ballot

ISO (TR) Publication

Underway

TBD

TBD

TBD

Comments:

ISO 24500 – Ergonomics - Accessible design – Auditory signals for consumer products

Scope: This International Standard specifies the auditory signals used as a means to communicate information as feedback of operation or the condition of products when a user, even a person with visual impairment or an older person with impairments of vision and hearing, uses a consumer product.

It does not specify fire alarm sounds, gas leak alarm sounds, or crime prevention alarm sounds, which are determined by other laws and regulations, nor does it specify electronic chimes, voice guides, and other sounds peculiar to communication instruments such as telephones.

It is applicable to auditory signals of a fixed frequency used in general applications (also called beep sounds).

NOTE: It is also recommended that this document be used when variable frequency sounds or melodic sounds are used.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Available

Approved

Approved

Approved

2010

Comments:

ISO 24501 – Ergonomics - Accessible design - Sound pressure levels of auditory signals for consumer products

Scope: This International Standard specifies methods for determining the sound pressure level range of auditory signal so that the users of consumer products, including elderly people with hearing loss which develops during ageing, can hear the signal properly in the presence of specific interfering sounds. When an auditory signal with a fixed sound level is used, the level shall be adjusted to fall in the range. When the sound level is controllable by the user, the level shall be variable to cover the entire range at the narrowest.

Auditory signals, in this International Standard, refer to sounds with a fixed frequency (also called beep sounds). Electronic chimes and voice guides are not included.

NOTE It is also recommended that this document be used when variable frequency sounds or melodic sounds are used.

This International Standard is applicable to auditory signals which are heard in the same room where the product is used or in an adjacent room not entirely enclosed within walls (at approximate maximum distance of 4 m from the product). It is not applicable to auditory signals heard through a head receiver or earphones, or to those heard with the ear located near the sound source.

This International Standard does not specify the sound pressure level of auditory signals regulated by other statutes such as those for fire alarms, gas leakages, and crime prevention, nor does it specify auditory signals peculiar to a communication tool such as telephones.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Available

Approved

Approved

Underway

TBD

Comments:

ISO 24502 – Ergonomics - Accessible design - Specification of age-related relative luminance contrast in visual signs and displays

Scope: This international standard specifies age-related luminance contrast of any two lights of different colour seen by a person at any age by taking into account the age-related change of relative luminous efficiency of the eye.

This basic international standard provides a method that can be applied to the design of visual signs and displays. It applies to visual environments in which the spectral radiance is known or measurable and viewed under the moderately bright light level called photopic vision. It does not apply to those which are seen under a dark environment called mesopic and/or scotopic vision.

NOTE 1: This document specifies the luminance contrast for people from 10 yrs to 70 yrs of age who have had no medical treatment or surgery on their eyes throughout their life. For people younger than ten years old or older than 80 years old, this document may apply by estimating the age-related spectral luminous efficiency by extrapolation.

NOTE 2: This document does not apply to visual signs and displays seen by people with colour defects who have different spectral luminous efficiency from people with normal colour vision.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Awaited

Approved

Approved

Underway

TBD

Comments:

  1. This new project was proposed by the Japanese National Body and is based upon Japanese standard JIS S 0031:2004 - Guidelines for all people including elderly persons and persons with disabilities – Visual signs and displays – Specification of age-related luminance and its use in assessment of light.
  2. Development by ISO/TC 159/SC 5/WG 5 – Ergonomics of the physical environment – People with special requirements
  3. The new project was approved by international ballot (2007-04).
  4. This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.
ISO 24503 - Ergonomics – Accessible design - Tactile dots and bars on consumer products

Scope: This international standard specifies requirements for the design of tactile dots and tactile bars for use on consumer products to improve accessibility for all people, including older persons and persons with disabilities.  

This international standard is applicable to consumer products used by people with visual disabilities and in cases where visual information is not the primary sense used for accomplishing the task.

Other alternative tactile methods, such as texture and vibration, and other tactile symbols, such as triangles and squares, are not covered in this standard.
  
Other alternative feedback methods, such as in acoustic and visual modalities, are not covered in this document.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Available

Approved

Approved

Underway

TBD

Comments:

  1. Standard proposed by the Japanese National Body.
  2. Based upon Japanese standard JIS S 0011-2000.
  3. Development by ISO/TC 159/SC 4/WG 10 – Accessible design for consumer products.
  4. This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.
ISO 24620 Language resource management - Simplified natural language - Part 1: Basic concepts and general principles

A proposal has been drafted by ISO/TC 37/SC 4 (Terminology and other languages and content resources - Language resource management) for a new standard titled “Language resource management - Simplified natural language - Part 1: Basic concepts and general principles”

Scope: Basic concepts and general principles concerning simplified natural languages facilitate:

  1. Reducing ambiguity;
  2. Speeding up reading;
  3. Improving comprehension for people whose first language is not the language of the document at hand;
  4. Improving comprehension for people with different domain or application background;
  5. Making human translation and localization easier, faster and more cost effective;
  6. Computer-assisted translation and machine translation.

In addition these general rules and principles constitute a systematic approach that can make cross-language and cross-domain applications of simplified natural languages more effective.

Current project plan:


New Project

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

To be decided

To be decided

To be decided

To be decided

Comments:

  1. Development by ISO/TC 37/SC 4/WG 5 – Terminology and other language and content resources - Language resource management - Workflow of language resource management.
  2. New project approved.
  3. No further information currently available.
ISO 28803 - Ergonomics of the physical environment - Application of international standards for people with special requirements

Scope: This international standard describes how existing international standards, concerned with the ergonomics of the physical environment, can be applied for people with special requirements. That is for those people who would be considered to be beyond the scope of existing standards. It has been produced according to the principles of accessible design provided in ISO/IEC Guide 71 and the data provided in ISO TR 22411.

The international standard is not restricted to any specific environment but provides the general principles that allow assessment and evaluation. It applies to built environments as well as to other indoor environments, vehicle environments and outdoor environments. It is a basic ergonomics standard that can contribute to the development of standards concerned with specific environments.

This international standard is not restricted to specific environmental components. It includes assessment of acoustic environments, thermal environments, lighting, air quality and other environmental factors that would be considered to influence the health, comfort and performance of people with special requirements in an environment. 

The international standard applies to all occupants of environments who can be considered to have special requirements. This will depend upon context and can, for example, include babies, infants, males or females, people with disabilities, older people, people who are ill and so on. A person may have a special requirement in one type of environment but not in another.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Available

Approved

Closes
2010-05-31

2011-01-11

2011-07-11

Comments:

  1. Development by ISO/TC 159/SC 5/WG 5 – Physical environments for people with special requirements
  2. This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.
ISO/IEC 12905 – Enhanced Terminal Accessibility (ETA) using cardholder preference interface

Scope: This standard will specify a set of data elements to be personalised into the card encoding cardholder preferences. These data elements are to be retrieved from the card and to be used to indicate to the terminals that the user has special needs regarding the user interface. In particular, this standard applies to cards issued to citizens with special needs. It is not intended to standardize the API or other terminal specific software allowing the functionality, nor does it cover the actual alignment of the card to the card reader slot. This standard is applicable not only for ID-1 type card, but also for SIM/UIM on mobile ‘phone and Contactless IC card which is specified on ISO/IEC 14443.

This standard comprises:

  1. data elements containing user preferences,
  2. storage method of these data elements,
  3. security related to the information contained in these data elements,
  4. access method to these data elements, and
  5. examples of implementations.

Current project plan:


WD

NP

CD ballot

FCD ballot

FDIS ballot

ISO publication

Available

Approved

Underway

Underway

TBD

TBD

Comments:

  1. New Work Item (NP) ballot, initiated by Japan and raised by ISO/IEC JTC 1/SC 17 – Cards and personal identification.
  2. Development by ISO/IEC JTC 1/SC 17/WG 4 – Integrated circuit cards with contacts
ISO/IEC 13066-1 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 1 Requirements and recommendations for interoperability

Scope: This part of ISO/IEC 13066 defines the responsibilities of different Information Technology (IT) and Assistive Technology (AT) functional units in supporting interoperability. It recognizes that AT can be provided both as functional units that are installed or otherwise connected to a system or can be utilized by being provided as a service which is accessed via communications connections. It bases these responsibilities on fundamental IT definitions of major types of functional units. It focuses on the utilization of standard, public interfaces for functional units and on the provision of accessible documentation of their capabilities.

This part of ISO/IEC 13066 recognizes that IT is implemented both in conventional computer systems and as a major component of other systems within the wider scope of Information and Communications Technology (ICT). This part of ISO/IEC 13066 recognizes the fundamental role of operating systems and Application Programming Interfaces (APIs), in managing interoperability, and in providing guidance to developers of other functional units. It also recognizes that different operating systems will have their own standardized methods of supporting interoperability.

This part of ISO/IEC 13066 does not define or require specific technology, commands, APIs, or hardware interfaces. It defers to other existing standards and supports the development of new standards in these areas.

Current project plan:


WD

NP

CD ballot

FCD ballot

FDIS ballot

ISO publication

Available

Approved

Approved

Approved

Underway

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility
  2. A seven part standard is proposed (subject to re-balloting approval), as follows:
ISO/IEC TR 13066-2 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 2 Windows Automation Framework accessibility API

Scope: ISO/IEC TR 13066-2 provides an overview to the structure and terminology of the Windows Automation Framework accessibility API.

It will provide:

It will provide this information to assist:

  1. IT system level developers who create custom controls and/or interface to them,
  2. AT developers involved in programming "hardware to software" and "software to software" interactions.

Current project plan:


WD

NP

PDTR ballot

DTR ballot

ISO publication

Available

Approved

Underway

TBD

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility
  2. This will be published as a Technical Report (TR), rather than a standard.
ISO/IEC TR 13066-3 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 3 IAccessible2 accessibility API

Scope: ISO/IEC TR 13066-3 provides an overview to the structure and terminology of the IAccessible2 accessibility API

It will provide:

It will provide this information to assist:

  1. IT system level developers who create custom controls and/or interface to them
  2. AT developers involved in programming "hardware to software" and "software to software" interactions

Current project plan:


WD

NP

PDTR ballot

DTR ballot

ISO publication

Available

Approved

Underway

TBD

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility
  2. This will be published as a Technical Report (TR), rather than a standard.
ISO/IEC TR 13066-4 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 4 Linux accessibility API

Scope: ISO/IEC TR 13066-4 will provide:

It will provide this information to assist

  1. IT system level developers who create custom controls and/or interface to them
  2. AT developers involved in programming "hardware to software" and "software to software" interactions

Current project plan:


WD

NP

PDTR ballot

DTR ballot

ISO publication

Available

Approved

2011

TBD

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility
  2. Working Draft expected to progress to PDTR ballot following February 2011 meeting.
ISO/IEC TR 13066-6 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 6 Java accessibility API

Scope: ISO/IEC TR 13066-6 will provide:

It will provide this information to assist


WD

NP

PDTR ballot

DTR ballot

ISO publication

Available

Approved

2011

TBD

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility
  2. Working Draft expected to progress to PDTR ballot following February 2011 meeting.
ISO/IEC 24751:2008 – Information technology – Individualized adaptability and accessibility in e-learning, education and training…Parts 9 and 10

Structure:

  1. Part 1: Framework and reference model, provides a common framework to describe and specify learner needs and preferences and the corresponding description of the digital learning resources, so that individual learner preferences and needs can be matched with the appropriate user interface tools and digital learning resources. (Published 2008)
  2. Part 2: "Access for all" personal needs and preferences for digital delivery, provides a common information model to describe how a user desires to access online learning content and related applications. It includes how needs and preferences can be ranked with respect to priority, and the use of generic and application-specific needs and preference specifications. (Published 2008)
  3. Part 3: "Access for all" digital resource description, provides a common language for describing aspects of a computer system (including networked systems) to facilitate their being matched to learners' accessibility needs and preferences. This part also describes application information scenarios and gives informative implementation examples. (Published 2008)
  4. Part 9: Access for All Personal User Interface Preferences.
  5. Part 10: Access for All User Interface Characteristics.

Scope: ISO/IEC 24751 aims to meet the needs of learners in the context of "disability", which it views as a consequence of a mismatch between the learner's needs (or preferences) and the education or learning experience delivered.

For example, an individual who is blind is not disabled when the lesson is delivered in audio. However, an individual who does not have the necessary background knowledge to understand the lesson, or who is listening to the lesson in a noisy environment, is disabled. Thus, the needs and preferences of a user may arise from the user's context or environment, the technical requirements of the user's device, the tools available (e.g. assistive technologies such as Braille devices, voice recognition systems, alternative keyboards, etc.), the user's background, or a disability in the traditional sense.

Given this reframing of the meaning of "disability", a learning environment is deemed as "accessible" when learner needs can be addressed or matched.

For people with disabilities, whose choice of access modalities is restricted, the process of matching a resource with a user requirement is not a matter of convenience or refinement, but one of utmost importance in ensuring access. Use of ISO/IEC 24751 will assist in matching individual learner needs in a computer-mediated learning environment with the necessary user interface and resources needed to meet those needs.

Current project plan:

 

WD

NP

CD ballot

FCD ballot

FDIS ballot

ISO publication

Part 9

Completed

Approved

TBD

TBD

TBD

TBD

Part 10

Completed

Approved

TBD

TBD

TBD

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 36/WG 7 - Information Technology for Learning, Education, and Training - Culture, Language, and Human Functioning Activities
  2. Parts 1, 2 and 3 were published in 2008.
ISO/IEC 24756:2009 – Information technology - Framework for specifying a Common Access Profile (CAP) of needs and capabilities of users, systems and their environments

Scope: This standard will define a framework for selecting and supporting computer related accessibility including accessibility supported by assistive technologies. It will provide a basis for identifying and dealing with accessibility issues in a standardized manner across multiple platforms. It can be used to evaluate accessibility of existing systems in particular environments for particular users.

Current project plan:


WD

CD ballot

FCD ballot

2nd FCD ballot

FDIS ballot

ISO publication

Completed

Approved

Approved

Approved

Approved

2009

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 – User interface accessibility.
ISO/IEC 24786:2009 - Information technology – User interfaces - Accessible user interface for accessibility settings

Scope: This International Standard describes requirements and recommendations to make accessibility settings accessible. It provides guidance on specific accessibility settings. It describes how to access and operate the accessibility settings mode, and how to directly activate specific accessibility functions.

This International Standard applies to all operating system user interfaces on computers, but can also be applied to other types of information/communication technology, where appropriate.

This International Standard does not apply to the user interface before the operating system is loaded and active.

Current project plan:


WD

CD ballot

FCD ballot

2nd FCD Ballot

FDIS ballot

ISO publication

Completed

Approved

Approved

Approved

Approved

2009

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 – User interface accessibility.
ISO/IEC 26511 – Software and systems engineering - Requirements for managers of user documentation

Scope: This standard will support the interests of software users in consistent, complete, accurate, and usable documentation.

Current project plan:


WD

CD ballot

2nd CD ballot

FCD ballot

FDIS ballot

ISO publication

Completed

Approved*

2010-07

2010-11

2011-06

2011-12

Comments:

  1. Will include guidance on planning, developing and writing accessible software documentation.
  2. Will primarily replace ISO/IEC 15910:1999 – Systems and software engineering – Software user documentation process.
  3. “CD ballot Approved*”. Whilst the 1st CD ballot was approved, WG 2 considered that further information on Content management was necessary. Hence the need for a 2nd CD ballot.
  4. Development by ISO/IEC JTC 1/SC 7/WG 2 – Software and systems documentation
ISO/IEC 26512 – Software and systems engineering - Requirements for acquirers and suppliers of user documentation

Scope: This standard will support the interests of software users in consistent, complete, accurate, and usable documentation. It is addressed to acquirers and suppliers of software user documentation.

Current project plan:


WD

CD ballot

FCD ballot

FDIS ballot

ISO publication

Completed

Approved

Approved

2010-06

2011-06

Comments:

  1. Will include guidance on accessible software documentation.
  2. Development by ISO/IEC JTC 1/SC 7/WG 2 – Software and systems documentation
ISO/IEC 26513:2009 - Software and systems engineering - Requirements for testers and reviewers of user documentation

Scope: This standard will support the interests of software users in consistent, complete, accurate, and usable documentation. It is addressed to testers and reviewers of software user documentation.

Current project plan:


WD

CD ballot

FCD ballot

FDIS ballot

ISO publication

Completed

Approved

Approved

Approved

2009

Comments:

  1. Includes guidance on testing and assessing software documentation for accessibility.
  2. Development by ISO/IEC JTC 1/SC 7/WG 2 – Software and systems documentation
ISO/IEC 29136 – Information technology – User interfaces - Accessibility of personal computer hardware

Scope: This International Standard provides requirements and recommendations for accessibility of personal computer hardware, to be used when planning, developing, designing and distributing these computers.

Some requirements or recommendations in this International Standard require software support.

NOTE 1 While the main targets of these requirements and recommendations are personal computers, as conventionally understood, the requirements and recommendations in this International Standard can also be applied to assist with (but not necessarily fully cover) the accessibility needs of other devices (e.g. mobile devices such as personal digital assistants and cell phones) with extended computing capabilities.

NOTE 2 While the main targets of these requirements and recommendations are personal computer systems, the requirements and recommendations in this International Standard can also be applied to assist with (but not necessarily fully cover) the accessibility needs of  the hardware aspects of peripheral devices (e.g. keyboards, mice, visual displays, etc.)  that are intended to be connected to personal computers.

While this International Standard does not cover the behaviour of, or requirements for, assistive technologies it does address connectivity of assistive technologies as an integrated component of interactive systems.

Requirements and recommendations that solely focus on software are not included in this International Standard.

NOTE 3 Requirements and recommendations for software accessibility are specified in ISO 9241-171.

NOTE 4 High level requirements and recommendations for ICT accessibility are specified in ISO 9241-20

Current project plan:


WD

1st CD ballot

2nd CD ballot

FCD ballot

FDIS ballot

ISO Publication

Available

Approved

Approved

Underway

TBD

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility.
  2. Based upon Japanese national standard JIS X8341-2 Guidelines for older persons and persons with disabilities - Information communication and services - Part 2: Information processing equipment.
  3. The Working Draft was revised at the WG 6 meeting in February 2009 and “Hardware” added to the title.
  4. The 1st CD ballot was successful, however due to the large number of comments WG 6 agreed at its August 2009 meeting in Saskatoon that further revisions were necessary. Consequently a 2nd CD ballot was progressed.
ISO/IEC TR 29138:2009 - Information technology - Accessibility considerations for people with disabilities - Revision

Structure and scopes of parts:

  1. Part 1:  User Needs Summary. This part of ISO/IEC TR 29138 identifies a collection of user needs of people with disabilities for standards developers to take into consideration when developing or revising their standards. These user needs are also useful for developers of information technology products and services and for accessibility advocates to consider.
  2. Part 2:  Standards inventory. This part of ISO/IEC TR 29138 identifies a collection of documents (which it refers to as standards even though they encompass more than traditional ISO and ISO/IEC standards) that provide guidance on meeting the needs of people with disabilities. While its primary audience is standards developers, it can also be helpful for developers of information technology products and services, policy makers, procurers and for accessibility advocates to consider.
  3. Part 3:  Guidance on User Needs Mapping. This part of ISO/IEC TR 29138 provides guidance on the mapping of the set of user needs with the provisions of a particular standard, technical report, or set of guidelines. It provides both basic guidance that should be used for all user needs mapping and optional guidance that may be added to the basic guidance. User Needs Mapping is a voluntary activity intended to help improve accessibility for all users and in particular for users with special needs that might otherwise be overlooked. User Needs Mapping is not intended to be used to evaluate, certify, or otherwise judge a given standard or set of guidelines.

Current project plan (all parts):

WDs

PDTR ballots

DTR ballots

FDTRs

ISO (TRs) Publication

In hand

TBD

TBD

TBD

TBD

Comments:

  1. Determine an approach, and implement, the gathering of user requirements, being mindful of the varied and unique opportunities (direct participation of user organizations, workshops, liaisons)
  2. Identify a mechanism to work proactively between meetings to make forward progress
  3. Gather and publish an inventory of all known accessibility standards efforts
  4. Identify areas/technologies where voluntary standards are not being addressed and suggest an appropriate body to consider the new work
  5. Track public laws, policies/measures and guidelines to ensure the necessary standards are available
  6. Through wide dissemination of the SWG materials, encourage the use of globally relevant voluntary standards
  7. Assist consortia/fora, if desired, in submitting their specifications to the formal standards process
ISO/IEC 29188 – Information Technology - Individualized adaptability and accessibility in e-learning, education and training

Scope: Unknown

Comments:

ISO/IEC 29194 - Technical Report - Guidance on the inclusive design and operation of biometric systems

Scope: Procurements of biometric systems often stipulate requirements for the systems to be inclusive and make provision for exception handling. However, no quantification is ever given on how the biometric systems should perform against the range and degree of disabilities encountered or difficulties of the elderly in accessing the system.

There is currently no standardisation of taxonomy when defining disabilities that a biometric system must be capable of handling. There are no standards or guidance as to reasonableness of biometric systems automatically handing accessibility exceptions, and therefore what level of exception handling would require manual processes.

It is proposed that SC37 take on a new work item to establish a Technical Report for biometric system design and procurement to handle the range of accessibility issues; providing quantification of inclusiveness.

The Technical Report will provide informative good practice for particular biometric modalities against an agreed taxonomy. The Technical Report will result in guidelines for elderly persons and persons with disabilities to improve accessibility and usability of biometric systems.

The proposed Technical Report does not intend to produce its own taxonomy; rather the taxonomy will make use of existing taxonomies where applicable, but is likely to develop one which addresses the requirements of biometric systems. Agreement of the taxonomy will be an important aspect of the final agreed scope of this project.

Current project plan:


    New Project

    CD ballot

    DIS ballot

    FDIS ballot

    ISO Publication

    Approved

    To be decided

    To be decided

    To be decided

    To be decided

Comments:

ETSI ES 202 746 - Human Factors: Personalization and user profile management; User profile preferences and information standardization

Background: Personalization and effective user profile management will be critical to achieve eInclusion and eAccessibility. The objective of this work is to provide means to achieve the goal of the new ICT era where services and devices can be personalized by the users in order to meet the individual users’ requirements and needs, in various situations. The ETSI STF 265 on "User Profile Management" produced an ETSI Guide, EG 202 325, that described the concept and established a set of guidelines relevant to users and their need for managing their user profiles to personalize their services and terminals. It is necessary that different services and terminals understand users’ preferences and offer an expected user experience. This STF will build on the results from STF 265 and perform further standardization work.

Comments:

ETSI ES 202 642 - Personalization of eHealth systems by using eHealth User Profiles

Scope: The present document provides a standard relevant to management of user profiles for personalisation of eHealth systems and services according to users’ preferences and needs. Personalization of eHealth systems includes personalization of the eHealth information and interaction. It specifies standardized elements of profiles including information and preferences.

Profile solutions within the scope of the present document are:

Comments:

ETSI EG 202 848 - Inclusive eServices for all: Optimizing the accessibility and use of upcoming user interaction technologies, and ETSI TR 102 849 - Inclusive eServices for all; Background analysis of future interaction technologies and supporting information

Scope: The present document gives guidelines for the user interaction design for telecommunications devices and services that are likely to become available for large-scale rollout in the next five to ten years. In particular, the document identifies provisions that have to be made in order to ensure that forthcoming interaction technologies deployed in devices and services will be usable by all users including older people and / or people with impairments.

The present document lists user interaction technologies likely to be employed in future devices and services in the form of a technology roadmap, specifying for each technology:

Measures that need to be addressed prior to the large-scale employment of those technologies in order to ensure their usability by users with the widest range of characteristics are identified.

Within the scope of the document are interaction technologies that are likely to be used in information and communication products and services. Not explicitly covered are stand-alone, off-line products and services, even though the guidelines may also apply to some of them. Neither are products and services mainly or exclusively related to safety and security within the scope of this document.

The intended readers of the present document are the manufacturers and suppliers of all products that may use new user interaction technologies in their future products. It is expected that the present document should be utilised in the earliest stages of the planning of a new product to ensure that its proposals can be taken into account during all stages of the product design and implementation process.  Such usage should ensure that the resultant product is as barrier free in its design as it is possible to make it.

Comments:

Draft BS 8878:2009 Web accessibility – Building accessible experiences for disabled people – Code of practice (BSi)

Scope: This British Standard gives recommendations for building and maintaining web products (any website, web-service, or web/workplace application which is delivered to users via IP (internet protocol), on any IP-enabled device) that are accessible to, usable by and satisfying for disabled and elderly people.

It gives recommendations for:

BS 8878 is applicable to all types of organization (including public and private companies, non-profit organizations, government departments, local councils, public sector organizations and academic institutions).

The audience for this document includes:

Other audiences that might also be interested in this British Standard include:

Comments:

JIS X8341-1: 2004 - Guidelines for older persons and persons with disabilities - information communication equipment, software and services - Part1: Common Guidelines

Comments:

JIS X8341-2: 2004 - Guidelines for older persons and persons with disabilities - Information communication equipment and services - Part 2: Information processing equipment 

Scope: This part of JIS X 8341 specifies the matters to consider when planning, developing and designing the information processing equipment and its peripheral device in order to ensure information accessibility when mainly older persons, persons with disabilities and persons with temporary disabilities (hereafter referred to as “older persons and persons with disabilities”) use the information processing equipment and its peripheral device.

Comments:

  1. The Japanese accessibility standard applicable to information processing equipment including PCs
  2. JIS X8341-2 will be revised in 2009 (five years after publication in 2004). However, there is no concrete plan for revision.
JIS X8341-3: 2004 - Guidelines for older persons and persons with disabilities - Information communication equipment and services - Part 3: Web content

Scope: This Standard provides a set of guidelines which must be taken into consideration in planning, designing, development, production, operation and maintenance (hereafter referred to as “planning and production”) of Web content to insure and improve information accessibility primarily for older persons, persons with disabilities, and persons with temporary disabilities (hereafter referred to as “older and disabled persons”) when they use Web content.

“Web content” in this Standard refers to various information and services which are accessed by users through a Web browser and other means, and is applied, for instance, to electronic document created using World Wide Web technology and distributed through the Internet, intranet, and on recorded media, such as CD-ROM, as well as equipment which is designed to be operated using a Web browser.

This Standard is applied also to new technology relevant to the World Wide Web.

This Standard, however, does not necessarily need to be applied to new World Wide Web technology which is in research and development phase.

Comments:

  1. The Japanese accessibility standard applicable to Web contents.
  2. JIS X8341-3 will be revised in 2009 (five years after publication in 2004) and will be harmonized with WCAG 2.0 of W3C/WAI.
  3. Revised version planned for publication in September 2009
JIS X8341-4: 2005 - Guidelines for older persons and persons with disabilities - Information communication equipment and services - Part 4: Telecommunications equipment

Scope: This Standard specifies the matter to consider when the telecommunications equipment is planned, developed and designed in order to ensure and improve telecommunications accessibility in the case where mainly older persons. Persons with disabilities and persons with temporary disabilities (hereafter referred to as “older persons and persons with disabilities”) use telecommunications equipment.

Comments:

  1. The Japanese accessibility standard applicable to telecommunications equipment
  2. ITU-T SG16 had responsibility of the development of F.790 the baseline document of which became JIS X8341-4.
  3. JIS X8341-3 will be revised in 2010 (five years after publication in 2005) that will be an identical to F.790.
JIS X8341-5: 2005 - Guidelines for older persons and persons with disabilities - Information communication equipment and services - Part 5: Office equipment
  1. The Japanese accessibility standard applicable to office equipment.
  2. JIS X8341-3 will be revised in 2011 (five years after publication in 2006) and will be identical to ISO/IEC 10779, the baseline document of which was JIS X8341-5.
TTAK.KO-06.0180 - AD (Automatic Identification and Data Capture) 2D Bar Code for Visually Impaired Persons

Overview: This Korean specification will define the requirements for the AD 2D barcode symbology. It specifies AD 2D barcode symbology characteristics like as location and size, data character encoding, symbol formats, dimensions and print quality requirements, error correction rules, decoding algorithm and user-selectable application parameters for the blind to access information on printed materials.

TTAK.KO-06.0181 - 2D Barcode for Printed Material Accessibility with Text to Speech for Visually Impaired Persons

Overview: This Korean specification will define the requirements for the 2D Barcode symbology. It specifies 2D Barcode symbology characteristics like as location and size, data character encoding, symbol formats, dimensions and print quality requirements, error correction rules, decoding algorithm and user-selectable application parameters for the blind to access information on printed materials.

TTAS.OT-10.0003:2009 - Korean Web Content Accessibility Guidelines 2.0

Scope: This Korean standard will provide guidance on how to make websites accessible to enable people with disabilities to use the Internet. This standard is based on Korean Web Content Accessibility Guidelines (TTAS.OT-10.0003, Dec., 2004), Internet Web Accessibility Guidelines (KICS.OT10.0003, Dec., 2005) and Web Content Accessibility Guidelines 2.0 (W3C Recommendation, Dec., 2008).

KICS.KO-07.0050: 2009 - The Standard for DTV Closed Caption System

Scope: This Korean standard will provide guidance on DTV closed captioning for the widescreen 16:9 size. It defines the data format (ex., the caption windows positions, font sizes, number of letters, processing whole-size and half-size character, etc.), displaying method of Korean and foreign characters, etc. The essential items from EIA-708-B quoted in this standard are also defined.

TTAK.KO-08.0022: 2009 - IPTV Closed Captioning Standard

Scope: The Korean standard will provide guidance on transmitting closed captioning from IPTV head-end systems and to receive at an IPTV receiver. The standard includes guidance on how to send closed captioning data over H.264 video stream. The standard specifies how to present closed captions on the 16:9 widescreen, the data format (caption window position, font size, number of letters, processing of whole-size and half-size character, and etc.), the display method of Korean and foreign characters, etc. The essential items in EIA-708-D referenced by this standard are also specified.

 

Key to Acronyms:
ANSI     American National Standards Institute
AT        Assistive Technology/Technologies
AW       Approved Work Item
BSi       British Standards Institution
CEN     European Committee for Standardisation
CD       Committee Draft
DATSCG Design for All and Assistive Technologies Standards Co-ordination Group
DIS       Draft International Standard
DTR      Draft Technical Report
EG       ETSI Guide
ETSI     European Telecommunications Standards Institute
FCD     Final Committee Draft
FDIS     Final Draft International Standard
HF        Human factors
HFES   (US) Human Factors & Ergonomics Society
IEC       International Electrotechnical Commission
INCITS  (US) InterNational Committee for Information Technology Standards
ISO       International Organisation for Standardisation
ITU-T     International Telecommunication Union - Telecommunications
JIS       Japanese Industrial Standard
JTC      Joint Technical Committee
NP        New Project
NWI      New Work Item
PAS     Publicly Available Specification
PDF     Portable Document Format
PDTR   Proposed Draft Technical Report
SC        Sub Committee
STF      Specialist Task Force
TC        Technical Committee
TR        Technical Report
TS        Technical Specification
WD       Working Draft
WG       Working Group

Richard Hodgkinson FISTC,
2010-10-05

 

 



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