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Identification Card Systems - Man-Machine Interface

Part 5: Raised Tactile Symbols for Differentiation of Application on ID-1 Cards


Table of Contents

Foreword
Introduction
1 Scope
2 Normative references
3 Definitions
4 Abbreviations
5 Requirements for standard raised tactile symbols
6 Dimensions of visually and tactually readable raised tactile symbols
7 Alternative symbols for cards with embossing
8 Testing for conformance with this standard
9 Labelling and packaging
Annex A - (Normative)


DRAFT prEN 1332-5

EUROPEAN PRESTANDARD - PRÉNORME EUROPÉENNE - EUROPÄISCHE VONORM

2001-10-11

[UDC]

[Descriptors]

English version


Systémes de cartes d'indentification - Interface homme-machine - Partie 5.

Identifikationskartensysteme - Mensch-Maschine-Schnittstelle - Teil 5.


This draft European Standard is submitted to CEN members.

It has been drawn up by CEN TC224/WG6.

If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC International Regulations which stipulates the conditions for giving this European Standard the status of a national standard without any alteration.

CEN members are the national standards bodies of Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom.

CEN

European Committee for Standardisation
Comité Européen de Normalisation
Europäisches Komitee fÜr Normung

Central Secretariat: rue de Stassart 36, B-1050 Brussels



Foreword

This European Standard was prepared by WG6 of the Technical Committee TC224, Machine readable cards, related device interfaces and operations.

This European Standard has been prepared under a mandate given to CEN by the Commission of the European Communities and the European Free Trade Association, and supports essential requirements of EC Directive(s).

This European Standard consists of the following parts, under the general title "Identification Card Systems - Man-Machine Interface" :

Part 1: Design principles and symbols for the user interface
Part 2 Dimension & location of tactile identifier for ID1 cards
Part 3: Keypads
Part 4: Coding of user requirements for people with special needs
Part 5: Raised tactile symbols for differentiation of application on ID-1 cards



Introduction

Machine readable cards facilitate the provision of a growing variety of services across Europe. The purpose of EN 1332 is to increase the accessibility of these services for the benefit of consumers. This will be achieved by facilitating the inter-sector and cross-border interoperability of machine readable cards and to do so with the maximum possible degree of user-friendliness.

EN 1332 addresses the needs of all users, including people with special needs, for example the aged, minors, the disabled, the visually impaired, those with learning difficulties, first time users, those not conversant with the local language.

EN 1332 specifies:

a) the design principles for the user interface (including symbols) to be incorporated into design of card operated equipment, but not the machine operations associated with the selection and delivery of goods or services;

b) a tactile identifier to be incorporated into the design of machine readable cards;

c) a standard layout for the keypads of card operated equipment;

d) coding of user requirements for people with special needs.

e) raised tactile symbols for differentiation of application.

The contents of EN 1332 are generically based, not sector specific, and cover card operated equipment. It is recognised that the equipment may also be operated by other means, such as the insertion of notes and coins, but the scope of this standard has been, as indicated, narrowly defined.



1 Scope

The scenario addressed by this document is one where the cardholder operates the card accepting equipment (e.g. a cash dispenser, ticket machine, vending machine, mass transportation).

It is assumed that the card is a card conforming to ISO/IEC 7810.

Increasing use is being made of machine readable plastic cards. However, some potential user groups such as people who are elderly, disabled, blind or visually impaired could have difficulty in using existing card layouts to distinguish between cards with different functions such as a bank, telephone, pre-payment or social security card.

This standard addresses the needs of users who have difficulty reading non-embossed information on plastic cards, including persons with special needs, for example older people, minors, disabled people, visually impaired people, those with learning difficulties, first time users, and those not conversant with the local language.

The aim of this standard is to specify the design principles necessary for raised tactile symbols to be incorporated into machine readable cards. This proposed standard, in section 6, specifies the form, dimensions and location of tactile identifiers for application with ID-1 cards which do not contain other raised symbols. For cards which already contain raised symbols, an alternative system is specified in section 7.

It is the responsibility of the card issuer to decide which raised symbols to add to identify applications.

The alternative system, as specified in section 7, should only be used when the system specified in section 6 is not suitable (eg when the card already contains embossing). Symbols that comply with section 7 should be negotiated between cardholder and issuer.

Raised symbols could be introduced in multi-application cards only if the issuer can assure that each of these applications will still be active during the card life cycle.

Normative Annex A specifies the procedure for assigning symbols according to this standard.

Raised symbols should only be used on a card after insuring that they will not interfere with the operation of the card (eg antenna for contactless card).



2 Normative references

This proposed standard incorporates, by dated or undated reference, provisions from other publications. These normative references are cited at the appropriate places in the text and the publications listed hereafter. For dated references, subsequent amendments to or revisions of any of these publications apply to this proposed standard only when incorporated in it by amendment or revision. For undated references the latest edition of the publication referred to applies.

ISO/IEC 7810: 2003 Identification cards - Physical characteristics

ISO/IEC 7811-1: 2002 Identification cards - Recording technique - Part 1: Embossing



3 Definitions

For the purposes of this proposed standard, the following definitions apply:

3:1 ID-1 (Identification card): Card identifying its holder and the issuer which may carry data required as input for the intended use of the card and for transactions based thereon.

3:2 back: The face of the card that is not embossed.

3:3 front: The face of the card which may carry embossing.

3:4 machine readable cards: Cards incorporating a technology such as a magnetic stripe or integrated circuit that may be read by a machine.

3:5 raised tactile symbols: Symbols in relief from the front surface of a card regardless of method of producing the symbols.

3:6 cross-sectional profile: The shape of the outer surface of the symbol in cross-sectional view.

3:7 printing surface: As defined by ISO/IEC 7811-1.



4 Abbreviations

ID-1 Card conforming to ISO/IEC 7810 card type ID-1



5 Requirements for standard raised tactile symbols

When realising raised symbols that will act as tactile discriminators for ID-1 cards as specified in the standard it is desirable to take the following requirements into account:

  • clearly distinguishable by touch: the raised tactile symbols should be easy to feel and recognise by users including elderly, blind and visually impaired people;
  • clearly visible: the tactile symbols shall be easy to see and recognise by users who are not blind;
  • consistent position: the tactile symbols shall be positioned such that the card can be visually or tactually read with ease;
  • user testing: the tactile symbols should be selected on the basis of user testing to verify that the design meets the requirements of the intended user groups;
  • compliance with existing standards: a standard for common tactile symbols for ID-1 cards shall comply in all respects with existing standards for such cards;
  • machine reading compatibility: the tactile symbols should not interfere with the functioning of existing card reading technologies, e.g. embossing, magnetic stripes and integrated circuit cards (Figure 1), and antennas;
  • mechanical compatibility: the tactile symbols should be designed and positioned so that they will not interfere with the proper working of the mechanical card reading technologies, e.g. card feeding machines (Figure 1).


6 Dimensions of visually and tactually readable raised symbols

These symbols are not intended to be machine readable.

Table 1. Symbol set: Simplified alphanumeric, capital characters and symbols

Sector identifier

Position 1 (A)
Function/Application

Positions 2 -4 (B-D)
Symbol
Meaning
Symbol
Meaning
Financial services Social security
Utilities Information
Telecommunications Credit
Health/medical Debit
Transport Purse
Retail Personal identification
Other Access
Loyalty/membership
Other

Most of the symbols may be reused in various rotations (90, 180 or 270 degrees) to describe other functions. The most easily distinguished symbols (aside from 'O') incorporate straight lines with angles of more than 45 degrees.

Symbol to denote absence: A single dot, ' o ', placed in the centre of the area reserved for embossing with symbols shall denote an absence of a specific character.

Symbol spacing: The symbol spacing shall be 5 mm ± 0.1 mm.

Symbol height: Maximum height at the printing surface for the raised symbols, encompassing centreline skew and character misalignment shall be 13mm ± 0.1 mm.

Symbol width: Maximum width at the printing surface for the embossed symbols shall be 7 mm ± 0.1 mm.

Relief height of symbol: The height of raised symbols shall be:

a) between 0.45 mm and 0.48 mm.
or
b) Within range 0.3 mm to 0.45mm where the radius of curvature of the top edge of the cross-sectional profile is less than 0.05mm.

Coding system: A maximum of four adjacent symbols shall be positioned in the embossing area (Figures 1 and 2).

The symbol positioned right justified on the left-hand side of the front face of the card should describe the generic function of the card: financial services, utilities, telecommunications, etc. Each subsequent symbol to the left of the first symbol (position A in Figure 2) should indicate the specific function of the card. In the event that a card is multifunctional, emphasis should be placed upon use of the generic identifiers. Future categories of card function are permitted by the use of rotated versions of symbols prescribed in this document. When one or more of the four embossing positions are not required to contain a tactile symbol, a ' o ' should be raised to denote the absence of any other symbol.



7 Alternative symbols for cards with embossing

The preferred symbols are specified in section 6; this section only applies to cards which already have embossing in the name and address area (see Fig 3).

Three braille characters with up to 6 dots per character; the choice of characters to be left to the issuer in consultation with the cardholder. The raised symbol pattern is not limited to braille characters. For the purpose of this standard, the braille-like dot dimensions are (see Fig 4):

Table 2. Inter-dot spacings

Dimension Distance in mm
a
2.3 ± 0.1
b
2.3 ± 0.1
c
6.1 ± 0.1

The height of the raised symbols to be in accordance to ISO/IEC 7811-1.



8 Testing for conformance with this standard

The provision of tactile symbols does not require specialist measurement procedures to test for card conformance with this standard.



9 Labelling and packaging

No special labelling or packaging is required by this standard.


Figure 1 showing  Area for raised tactile symbols

Figure 1 Area for raised symbols



Figure 2 showing details of raised tactile symbols

Figure 2 Details for raised symbols (the letters A, B, C & D refer solely
  to position and do not represent the raised tactile symbol)±

 

Figure 3 showing location of Area for Braille Markings

Figure 3 Location of Area for Braille Markings


Figure 4 showing dimensions of braille cell

Figure 4 Dimensions of braille cell



Figure 5 showing radius of curvature of raised tactile features

Figure 5 Radius of curvature of raised tactile features

 

Figure 6 showing symbol for financial services.

Figure 6 Symbol for financial services
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 7 showing symbol for utilities

Figure 7 Symbol for utilities
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 8 showing symbol for telecommunications

Figure 8 Symbol for telecommunications
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 9 showing symbol for health/medical

Figure 9 Symbol for health/medical
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 10 showing symbol for transport

Figure 10 Symbol for transport
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 11 showing symbol for retail

Figure 11 Symbol for retail
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 12 showing symbol for other (generic identifier)

Figure 12 Symbol for other (generic identifier)
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 13 showing symbol for social security

Figure 13 Symbol for social security
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 14 showing symbol for information

Figure 14 Symbol for information
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 15 showing symbol for credit

Figure 15 Symbol for credit
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 16 showing symbol for debit

Figure 16 Symbol for debit
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 17 showing symbol for purse

Figure 17 Symbol for purse
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 18 showing symbol for personal identification

Figure 18 Symbol for personal identification
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 19 showing symbol for access

Figure 19 Symbol for access
  All dimensions in mm with a tolerance of ± 0.1 mm±

 

Figure 20 showing symbol for loyalty/membership

Figure 20 Symbol for loyalty/membership
  All dimensions in mm with a tolerance of ± 0.1 mm±

Figure 21 showing symbol for other (function/application)

Figure 21 Symbol for other (function/application)
  All dimensions in mm with a tolerance of ± 0.1 mm±


Annex A (Normative)


Maintenance of Raised Tactile Symbols for Differentiation of Application on ID-1 Cards

It is the intention that every user requirements data object, specified at the time of publication, should be listed in this document. To allow the introduction, deletion or amendment of any data object, TC224 WG6 will review applications for new data objects and will authorize publication of a list of requested data objects accepted by WG6 on the TC224 web site. User requirements data objects published on the TC224 web site will be incorporated in the next revision of this document.

To apply for new raised tactile symbols for differentiation of application on ID-1 cards please download an aplication form here.

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